Privacy policy

Effective Date: 01/30/2025

Hot Chili Games ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you play our mobile games and interact with our services. By using our games, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our mobile games and services:

a. Personal Data
When you interact with our games, we may collect personally identifiable information (PII) that you voluntarily provide, such as:

Your name
Your email address (if you contact us or sign up for newsletters)
In-app purchases or transaction information
Account or profile data (if applicable)

b. Non-Personal Data
We also collect non-identifiable data, including:

Device information (e.g., type, operating system version, device identifier)
Game usage data (e.g., playtime, level progression)
IP address
Analytics data (e.g., crash reports, error logs)
User preferences and settings

This data is collected through the use of analytics tools and technologies like cookies and SDKs integrated into the game. We may use third-party analytics providers, such as Google Analytics or Firebase, to collect this information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and improve our mobile games and services
To personalize the user experience (e.g., in-game content and features)
To process transactions (if applicable)
To communicate with you, including sending updates, promotional material, or game-related notifications (with your consent)
To analyze and understand how our games are used and improve game performance
To detect, prevent, and address technical issues or violations of our terms of service

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party vendors and service providers who assist us in operating our games, conducting business, or providing services on our behalf (e.g., analytics providers, payment processors). We ensure that our third-party service providers comply with applicable data protection laws and have data processing agreements in place.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., a subpoena, court order, or government investigation).
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete your personal information or request that we stop processing your data, please contact us using the contact information below.

5. Your Rights

a. General Data Protection Regulation (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights under the GDPR:

The right to access your personal data
The right to rectification of any inaccurate data
The right to erasure of your personal data ("right to be forgotten")
The right to restrict the processing of your personal data
The right to data portability
The right to object to processing
The right to withdraw consent at any time (where consent is the basis of processing)

You can exercise any of these rights by contacting us using the contact information provided below. Please note that we may ask you to verify your identity before processing such requests.

b. California Consumer Privacy Act (CCPA)
If you are a resident of California, you have certain rights under the CCPA, including:

The right to request access to the personal data we collect about you
The right to request deletion of your personal data
The right to opt out of the sale of your personal data (though we do not sell your personal data)
The right to non-discrimination for exercising your privacy rights

To exercise your CCPA rights, please contact us using the details below. You can also submit requests via email or through your account settings if applicable.

c. Children’s Privacy and COPPA Compliance
Our games are not directed at children under the age of 13, and we do not knowingly collect or solicit personal data from children under the age of 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information as soon as possible.

In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly allow third-party services, such as Google AdMob, to collect personal information from children. However, we encourage parents to review our privacy policy and take appropriate steps to manage their child's data collection preferences, including disabling personalized ads if necessary.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

7. Cookie Policy

Our games and services may use cookies and similar tracking technologies to improve your experience and analyze usage patterns. By using our services, you consent to our use of cookies. You can manage your cookie preferences through your device settings or in-game options.

For more details about the cookies we use, please see our full Cookie Policy.

8. International Data Transfers

If you are located in the European Economic Area (EEA) or outside the country where we operate, your personal data may be transferred to and processed in countries outside the EEA, including the United States. We take appropriate measures to ensure that your data is handled securely and in accordance with applicable data protection laws. We may use Standard Contractual Clauses (SCCs) or rely on other legal mechanisms for transferring personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or if you wish to exercise your rights, please contact us at:

Hot Chili Games
Email: maxime.chaize@hotchiligames.com
Address: 164 rue Frimaire, 34000, Montpellier

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